Transcribing a video session
Record that the client agreed, start and stop transcription during the call, or hold one session back from it entirely.
Who this is for: Clinician, Associate clinician, Practice administrator
Transcription is available only where your practice allows it, under Settings, then Privacy & audit, and only once the client has agreed. Both you and the client are told for the whole session whether it is being written down.
Record that the client agreed
- Ask the client whether they agree to being transcribed. They can also answer for themselves in their portal.
- If they agree, select Record that they agreed beside the transcription status at the top of the call.
Start and stop
- Select Start transcribing.
- Select Stop transcribing to pause, and Start transcribing to carry on.
Note: If the client takes their agreement back in their portal, transcription stops and the status says so.
Hold one session back
- Before you join, open the transcription setting beside the device check and select Hold it back for this session.
- To change your mind, select Allow it again for this session. Nothing said while it was held back is kept.
Last checked against Weft on 07 Oct 2026. Something on your screen reads differently? Tell us at support@weftary.com.