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Using the waitlist

Put somebody on the waitlist with the times that suit them, book them when a time comes free, or take them off.

Who this is for: Scheduler, Clinician, Associate clinician, Practice manager, Practice administrator

Add somebody to the waitlist

  1. Select Requests, then Add to waitlist on the Waitlist card.
  2. Under Find a client, search by name, date of birth or record number and choose them.
    The Add to the waitlist form with the client, visit type, preferred times, preferred days and acuity.
  3. Choose a Visit type, or Anything that fits, then the Preferred times and Preferred days.
  4. Under Acuity, choose Routine, Elevated or High, add a Note if useful, and select Add to waitlist.

Book somebody who is waiting

  1. The waitlist lists the longest wait first within each acuity. Narrow it with Can come and On, and select Show everyone to clear that.
  2. Select Book on an entry to open the booking sheet for them.
  3. To take somebody off, select Remove, then Take off the waitlist.

Last checked against Weft on 07 Oct 2026. Something on your screen reads differently? Tell us at support@weftary.com.