Help Center

Recording a client's consent to disclose

Record what a client has agreed may leave the practice, amend or withdraw it, and record a request to keep something from their health plan.

Who this is for: Clinician, Scheduler, Practice manager, Practice administrator

Record a consent

  1. Open the client. On Overview, find Consents.
  2. Select Record a consent.
    The consent form with what it is for, what may be disclosed, who may receive it and how it ends.
  3. Under What it is for, choose the purpose, for example Treatment or Payment.
  4. Under What may be disclosed, tick every part of the record it covers.
  5. Under Who may receive it, choose a named person, a named organisation or a described group, and name them.
  6. Under How it ends, choose Until the client withdraws it, On a date or When something happens, and give the First day it covers anything.
  7. Under How the client gave it, choose In writing, Signed electronically or Spoken, with a witness, then select Record it.

Amend or withdraw a consent

  1. To change one, select Amend it, change the form and select Replace it. The earlier version stays on the list, marked replaced.
  2. To record that the client took it back, select Withdraw it, read Withdraw this consent? and select Withdraw it again.

Note: A withdrawal is dated today and cannot be undone. If the client agrees again, record a fresh consent.

Record a request to keep something from their health plan

Where a client has paid in full for a session or an invoice and asks that it not be sent to their health plan, record it under Disclosure restrictions, inside Consents.

  1. Select Record a restriction.
  2. Under Disclosure restriction, choose the session or invoice the client asked about.
  3. Enter The day the client asked and tick The client has paid for this in full.
  4. Add a Note if it helps colleagues, then select Record the request.
  5. If the client later asks you to lift it, select Lift this request.

Last checked against Weft on 07 Oct 2026. Something on your screen reads differently? Tell us at support@weftary.com.