Help Center
Line drawing for the Client portal for clients topic

Signing in to your client portal

Set your password from the email your practice sent, sign in, or have a sign-in link emailed to you.

Who this is for: Client, Parent or guardian

Your practice gives you access and sends you an email with a link. Your portal has an address of its own, which is in that email.

Set your password

  1. Open the email from your practice and follow the link. On Set a password, type one under Your new password and again under Confirm password.
    The Set a password page in the client portal with the new password and confirm password fields.
  2. Select Set my password. When Your password is set appears, select Go to sign in.

Tip: A few unrelated words are easier to remember than one short word, and much harder to guess.

Sign in

  1. Go to your portal's address and, under Sign in to your portal, enter your Email and Password.
  2. Select Sign in.
  3. Rather not use a password? Select Email me a link instead, then Email me a sign-in link, and open the link in the email.
  4. If your login reaches more than one person, for example two children, choose who you are reading about.

If you have forgotten your password

  1. Select Forgotten your password?, then Send me a reset link.
  2. Open the link in the email and choose a new password.

Last checked against Weft on 07 Oct 2026. Something on your screen reads differently? Tell us at support@weftary.com.

Common questions

The link in my email no longer works.

Ask for a new one from the sign-in page with Forgotten your password?, or ask your practice to send another.

I am not a client yet. Can I still ask for an appointment?

If your practice takes requests from new people, yes. See Asking for a first appointment.