Help Center

Recording and posting an insurance payment

Type in a paper explanation of benefits, then post a payer's payment onto your clients' balances.

Who this is for: Biller, Practice manager, Practice administrator

A payer's answer delivered through the clearinghouse appears under Remittances by itself. A paper explanation of benefits is typed in, and both are posted the same way.

Type in a paper explanation of benefits

  1. Go to Insurance, choose Remittances, then select Record a payment.
  2. Under The payment, choose the Payer, enter The payer's reference for the payment, the Payment method, The day the money moved and Total paid, in cents.
    The Record a payment form for a paper explanation of benefits, with the payment and one claim filled in.
  3. Select Add a claim from the paper for each claim it answers, and fill in what was charged, paid and taken off, line by line.
  4. Select Record the payment.

Important: Amounts are in cents, so twelve dollars fifty is 1250.

Post it to the ledger

  1. Open the remittance and read each claim, service line and adjustment code it names.
  2. Select Post this to the ledger, then Post it. What the payer paid goes against the claims, and what it left with a client is raised as their share.
  3. If the money never arrived, select Withdraw this payment, then Withdraw it.

Last checked against Weft on 07 Oct 2026. Something on your screen reads differently? Tell us at support@weftary.com.